Abbott Point of Care (APOC): iApprove Transforms Material Management
Who is Abbott Point of Care (APOC)?
Abbott Point of Care (APOC) is a division of Abbott delivering rapid diagnostic testing solutions for healthcare providers. Operating in a highly regulated manufacturing environment, APOC is responsible for processing thousands of raw material lots annually, each requiring precise handling to ensure product quality and compliance. APOC is operating QAD 2010SE on-premise.
“iApprove has revolutionized how material instructions are processed. By eliminating manual handoffs and introducing real-time integrated workflows, we’ve not only improved efficiency but ensured greater confidence in every material release.”
Nathan Goldwasser, James Beveridge, and Jackie Armstrong, APOC
The Challenge
APOC is managing over 900 hold-related material instructions each year across 6,000 raw material lots. The existing process requires engineers and approvers to rely on manually generated reports, enter data across disconnected systems, and perform approvals without integrated real-time visibility. This led to:
- Increased potential for human error
- Delays in releasing material into production
- Compliance risks due to inconsistent data validation
- A lack of audit-ready process tracking
The Solution
To address these issues, APOC deployed ISS Group’s iApprove™ Workflow Solution that seamlessly integrates with QAD and their MES platform. The solution enables:
- Configurable, role-based approval routing
- Automated data validations to reduce entry errors
- Real-time decision-making using unified data
- Audit trails for compliance and process accountability
Engineers and approvers now interact with a streamlined interface, dramatically improving workflow efficiency and accuracy.
The Results
In the first few months since implementing this Solution, APOC has achieved:
✅ Over 240 material instructions processed with zero errors
✅ Faster approval cycles and reduced turnaround time
✅ Improved regulatory compliance and data integrity
✅ Scalable platform to support additional workflow automation
✅ Enhanced collaboration between engineering and quality teams
