About ISS Group

40 Years of Business Process Innovation. More Than 30 Years in the QAD Community.

Since 1986, ISS Group has helped organizations improve how work gets done. For more than three decades, we have worked closely within the QAD community—solving real business-process challenges and building technology that extends QAD with configurable workflow, data-driven approval routing, governance, visibility, and direct execution.

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40 years in business in 2026
More than 30 years in the QAD community
One configurable iApprove™ workflow platform
Real-time QAD-connected execution

Built to Evolve

Four decades of experience. A platform built for what comes next.

The technology has changed. The need for better-controlled, better-informed business processes has not.

1986 ISS Group Founded

2026 40 Years

30+ Years Deep experience in the QAD community

iApprove™ Workflow + approval platform for QAD-centered processes

iAssist™ AI analysis and decision support inside the workflow

Human Control People remain responsible for business decisions

QAD remains the system of record. iApprove™ orchestrates the workflow around it.

Our Story

Built around real business problems—not technology for technology’s sake.

ISS Group was founded in 1986 with a focus on helping businesses use technology to operate more effectively. As our work became deeply rooted in QAD environments, we saw the same challenge repeatedly: critical business processes often extended beyond the ERP into email, spreadsheets, manual approvals, disconnected forms, and repetitive data entry.

We built our business around closing that gap. Over more than 30 years in the QAD community, ISSG has helped manufacturers bring structure, control, visibility, and automation to processes surrounding QAD—from Purchasing and Supplier Lifecycle Management to Invoice & AP Workflow, financial approvals, material control, sales processing, operational authorizations, compliance workflows, and more.

That experience ultimately shaped iApprove™: one configurable platform designed to apply the same disciplined workflow foundation across many different QAD-centered processes.

The business process may change. The need for the right data, the right controls, the right people, and reliable QAD execution does not.

What has stayed consistent

Understand the process first Start with how the business actually works, where decisions break down, and what information people need.

Keep QAD at the center Use live QAD data throughout the workflow and execute approved actions directly back into the ERP.

Keep people accountable Automation should improve speed and consistency without removing human responsibility for business decisions.

Build for expansion Solve the first high-value process well, then reuse the same foundation as new workflow needs emerge.

QAD Roots · 1990s Helping bring MFG/PRO to the web. Product development work that predates today’s iApprove™ platform by decades.

A Deep QAD Relationship

ISSG was helping extend QAD technology more than 30 years ago.

In the 1990s, QAD founder and President Pam Lopker and the QAD management team commissioned ISS Group to develop QAD B2B Commerce / Trading Partner Transactions. ISSG’s 1999 system architecture documentation described B2B/TPT as “the first web-enabled version of QAD’s MFG/PRO.”

Built on ISS Group’s own e-Framework technology, B2B/TPT gave customers, suppliers, employees, and trading partners secure browser-based access to selected MFG/PRO transactions and business information, with transactions processed directly by MFG/PRO.

That work shows how deep ISSG’s QAD roots run: we were not simply implementing QAD—we were helping extend what QAD technology could do.

Historical reference: ISS Group, QAD B2B Commerce / Trading Partner Transactions System Architecture, Version 1.4, 1999.

Our Evolution

40 years of adapting to how business gets done.

ISSG’s story is not a sequence of disconnected products. It is the evolution of one idea: use technology to make important business processes more controlled, visible, and effective.

The Beginning

ISS Group Founded

A business built around using technology to improve the way organizations operate.

QAD Product Development

Helping Bring MFG/PRO to the Web

QAD commissioned ISS Group to develop QAD B2B Commerce / Trading Partner Transactions, described in ISSG’s 1999 documentation as the first web-enabled version of QAD’s MFG/PRO.

Workflow Innovation

From Manual Handoffs to Controlled Workflow

Purchasing, supplier, AP, finance, operations, quality, sales, materials, compliance, and other workflow needs shaped the platform over time.

Platform Era

iApprove™

One configurable foundation for workflow orchestration, data-driven decisioning, approvals, governance, and direct QAD execution.

Today

iAssist™

AI-assisted analysis, context, recommendations, research, and decision support—inside governed workflows with people in control.

2026 marks 40 years in business—and a continuing focus on building what QAD-centered organizations need next.

What We Do Today

We turn QAD-centered business processes into controlled, visible workflows.

iApprove™ complements and extends QAD with a configurable workflow and approval platform that brings structured intake, data-driven decisioning, human-controlled approvals, governance, auditability, visibility, and direct QAD execution into one common foundation.

Data drives the workflow. Rules govern the routing. AI assists the decision. People remain in control. iApprove™ provides the workflow foundation. iAssist™ adds intelligence without becoming the routing engine or replacing human authority.

Workflow Orchestration

Control how work moves from request through review, exception handling, approval, and completion.

Data-Driven Decisioning

Use QAD and workflow data to determine who needs to act, when, under what conditions, and within delegated authority.

Flexible Intake

Bring work into iApprove™ through forms, email, documents, QAD events, scheduled jobs, and other enterprise inputs.

Human-Controlled Approvals

Give people the context and access they need while keeping responsibility for the decision where it belongs.

Governance & Auditability

Apply policy, monitor process performance, manage exceptions, and preserve a complete record of what happened.

QAD Execution

Create or update the validated business transaction directly in QAD after approval—without duplicate entry.

Why ISS Group

QAD experience matters when the workflow touches QAD.

ISSG combines long-term QAD knowledge with a platform approach designed for the processes that live around, depend on, and ultimately execute back into the ERP.

Built for the Long Term

Four decades in business have taught us that durable customer relationships, adaptable technology, and measurable outcomes matter more than short-lived trends.

30+ Years of QAD Experience

We understand the ERP, the processes around it, and the practical realities of extending workflow without compromising QAD as the system of record.

Real-Time Integration

Current QAD data can inform validation and approval routing throughout the workflow, with approved transactions executed directly back into QAD.

Platform, Not Point Solutions

Organizations can start with one high-value workflow and extend the same iApprove™ foundation into additional QAD-centered processes over time.

Representative Workflow Areas

Start with a familiar Workflow Area. Extend wherever the business process demands it.

These high-value application areas show how the same iApprove™ platform can be configured around very different QAD-centered business processes. They are starting points—not the limits of the platform.

Procurement

Purchasing

Guide purchasing requests, apply policy and approval logic, connect buying channels, and create validated QAD purchase orders.

Explore Purchasing

Supplier Management

Supplier Lifecycle Management

Control supplier onboarding, changes, validation, compliance, sensitive information, approvals, and QAD master-data updates.

Explore Supplier Lifecycle Management

Accounts Payable

Invoice & AP Workflow

Automate invoice capture, matching, exception handling, approvals, coding, and validated QAD voucher creation.

Explore Invoice & AP Workflow

Across Business Functions

Enterprise Workflow Automation

Extend controlled, auditable workflows across Finance, Operations, Compliance, HR, Quality, Sales, Materials, and other QAD-centered business processes.

Explore Enterprise Workflow Automation

One platform. Many possible workflows. Purchasing, supplier, and AP workflows are familiar starting points. Enterprise Workflow Automation demonstrates how the same platform can extend across Business Functions and into many other governed QAD-centered processes.

How We Work

Experienced enough to know what matters. Curious enough to keep improving it.

Our approach is shaped by decades of solving operational problems in real QAD environments—not by forcing customers into a technology-first model.

Principle 01

Understand the Process First

Technology should solve the business problem—not force the business around the technology. We begin with the process, its data, its controls, and the people responsible for the outcome.

Principle 02

Keep People in Control

Automation and AI should make work easier and decisions better informed without removing accountability. Human control remains central to iApprove™ and iAssist™.

Principle 03

Make QAD Stronger

We complement the QAD environment customers already depend on by extending workflow, decisioning, governance, visibility, and execution around the ERP.

Principle 04

Build for the Long Term

We design workflows and platform capabilities to evolve as business rules, organizations, QAD environments, and operating needs change over time.

Experience in Practice

Decades of experience show up in the workflows customers trust us to run.

The breadth of real-world use cases is the best proof of the platform approach: the same ISSG foundation has been applied to very different QAD-centered processes.

Abbott Point of Care

Material Management

Controlled material instructions, approvals, QAD validation, and traceable execution in a regulated environment.

View Project Snapshot

Rea Magnet Wire Company

Sales Order Processing

A very different workflow showing how automation, validation, and QAD execution can extend beyond purchasing and AP.

View Project Snapshot

MTF Biologics

Customer Credit Authorizations

A finance-focused example of structured approval routing, stronger visibility, governance, and direct QAD-centered processing.

View Project Snapshot

Different processes. Different business rules. The same underlying iApprove™ foundation.

40 Years — And Still Evolving

Decades of QAD experience. A platform built for what comes next.

The technology has changed dramatically since ISS Group was founded in 1986. The fundamental challenge has not: businesses still need the right information to reach the right people, under the right controls, at the right time.

40 Years in Business • 30+ Years in QAD • iApprove™ Platform • iAssist™ Intelligence Layer

Book a Demo Explore iApprove™

40 Years of Business Process Innovation. More Than 30 Years in the QAD Community.

Four decades of experience. A platform built for what comes next.

Built around real business problems—not technology for technology’s sake.

ISSG was helping extend QAD technology more than 30 years ago.

40 years of adapting to how business gets done.

ISS Group Founded

Helping Bring MFG/PRO to the Web

From Manual Handoffs to Controlled Workflow

iApprove™

iAssist™

We turn QAD-centered business processes into controlled, visible workflows.

Workflow Orchestration

Data-Driven Decisioning

Flexible Intake

Human-Controlled Approvals

Governance & Auditability

QAD Execution

QAD experience matters when the workflow touches QAD.

Built for the Long Term

30+ Years of QAD Experience

Real-Time Integration

Platform, Not Point Solutions

Start with a familiar Workflow Area. Extend wherever the business process demands it.

Purchasing

Supplier Lifecycle Management

Invoice & AP Workflow

Enterprise Workflow Automation

Experienced enough to know what matters. Curious enough to keep improving it.

Understand the Process First

Keep People in Control

Make QAD Stronger

Build for the Long Term

Decades of experience show up in the workflows customers trust us to run.

Material Management

Sales Order Processing

Customer Credit Authorizations

Decades of QAD experience. A platform built for what comes next.

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